Built by care experts, for care providers
We spent over a decade listening to care managers, frontline staff and service users to build software that actually works in the real world.
What drives us every day
Deep sector expertise
Our founders ran care agencies for 15+ years before building SOS. We understand your challenges because we've lived them — the staffing crises, the CQC inspections, the margin pressure.
Continuous innovation
We ship new features every month based on direct feedback from agency managers and frontline staff. No feature is built without a real-world care use case behind it.
Dedicated support
UK-based customer success team available 24/7 with guaranteed response times in your SLA. When you call, you reach a person who understands care — not a generic helpdesk.
Transparent pricing
No hidden fees, no long lock-in contracts. We earn your business every month. Our pricing page shows exactly what you pay — and what you get.
Meet the team
Care operators, technologists and compliance specialists — united by a passion for better care outcomes.
James Okafor
CEO & Co-Founder
15 yrs in domiciliary care
Sarah Mitchell
CTO & Co-Founder
Ex-NHS Digital architect
Priya Sharma
Head of Product
Former care manager
Tom Williams
Head of Compliance
CQC inspector background
A decade of milestones
SOS founded in Birmingham by two care agency owners
First 50 agency clients; mobile app launched
ISO 27001 certification achieved; payroll module added
NHS partnership programme; 200+ agencies on platform
AI rota engine launched; Cyber Essentials+ certified
500+ active agencies; Series A funding secured
“SOS transformed how we run our agency. Admin time dropped by 35% in the first month and our CQC score improved to Outstanding.”
— Operations Director, South East England