Enterprise-grade security you can trust
Your client data is sensitive. We take every precaution, from certification to daily operations, so you never have to worry about data protection.
ISO 27001 Certified
Our information security management system is independently audited and certified to the international ISO 27001 standard — ensuring your data is handled with the highest level of care.
Cyber Essentials+
We hold the UK Government-backed Cyber Essentials Plus certification, demonstrating our technical controls protect against the most common cyber threats.
GDPR Compliant
Full compliance with UK GDPR and EU GDPR regulations. Data Processing Agreements available on request. Every data subject right is supported within SOS.
AWS Hosted
SOS runs on Amazon Web Services in the UK region (eu-west-2), with geo-redundant backups and a 99.9% uptime SLA backed by credits.
CQC Ready
Built-in CQC evidence packs, audit trails and reporting templates help you stay inspection-ready at all times — with no extra prep needed.
Role-Based Access
Granular permissions ensure each user sees only what they need. Full audit logs record every action with timestamps and IP addresses.
Security built into everything we do
Encryption at rest & in transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit.
Automated backups every 15 minutes
Point-in-time restore available for up to 35 days.
Penetration tested annually
Annual pen tests by CREST-accredited third-party security firms.
SOC 2 Type II in progress
We are currently undergoing SOC 2 Type II audit, expected Q3 2026.
Staff background checks
All SOS employees undergo enhanced DBS checks before accessing production.
Incident response SLA
Critical security incidents acknowledged within 1 hour, resolved within 24 hours.
Need our security documentation?
Download our Data Processing Agreement, Privacy Policy, and full security overview pack, or speak to our compliance team directly.
Request Documentation →